Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 Technical Support

If you need any technical support with your server, then open a ticket in this department.

 Sales Support

If you need assistance with picking a server, or need to ask questions in regard to our product range, then open a ticket in this department.

 Account Support

If you have any questions about your account details, invoices, or require a refund, then it's best to put the ticket in this department.

 Refund Support

If you would like a refund under our 72 hour money back guarantee, please open a ticket here. You must follow the procedure on https://docs.advinservers.com/policies/refund for requesting a refund.